— Manage & monitor your network infrastructure of AMG products to gain insight into your switch estate directly from the VMS
— Smart alerting and actions provide real-time alerts to ensure a proactive response to any network related issues
— Control switch ports, Power-over-Ethernet and contact closure inputs and outputs from within the Genetec software
— Gain insight into the health and status of the network with switch and port statistics including ARP cache and MAC table monitoring
— Harness the powerful Genetec automation rules to trigger contact closures or shutdown ports without the requirement of manual interventions
— Enable network switch events to trigger alarms into the Genetec Security Center platform
0:28 Certification & Licensing
3:31 Device Enrollment
5:41 Functionality
Security teams rely on their VMS every minute of every day—but the network underneath it often remains a “black box” unless IT is actively involved. That gap is exactly what AMG Systems set out to close with its newly released, certified integration to Genetec. The result: security operators can gain meaningful visibility and perform practical first-response actions—without needing to “get into the network” the way IT traditionally would.
This integration is designed for environments where switches are already a given (which is… basically all video and security deployments). It layers operational intelligence and control directly into the Genetec interface so teams can troubleshoot faster, reduce downtime, and cut expensive truck rolls.
The first questions most security professionals ask are predictable: How is it licensed? Is it per switch? And is it actually certified?
From the discussion, the licensing approach is straightforward:
Just as important: this is not a loosely connected third-party add-on. The integration is described as a direct, Genetec-certified integration, developed over roughly 18 months by AMG engineering—positioning it as a supported, validated option inside the Genetec ecosystem rather than a workaround.
Once the plugin is installed, onboarding the switch infrastructure is designed to be easy:
The conversation also emphasized one of the most practical day-to-day features: naming.
The integration also exposes MAC address information and ARP tables, helping teams confirm what is connected to what—a common pain point when diagnosing camera outages, edge device swaps, or mystery devices on a port.
This is where the integration earns its keep.
When video drops, the first troubleshooting step is often: “Did you reboot it?” With this integration:
Two key benefits were repeatedly highlighted:
The ability to reset ports is described as permission-controlled, meaning you can limit actions to supervisors, lead operators, or specific roles—preventing the “everyone can reboot everything” problem.
For hardened switches with I/O, contact closure monitoring is positioned as a major win:
This is a big deal in secure facilities where network closets and edge cabinets are everywhere—but historically are unmonitored unless you add separate intrusion inputs or access control door contacts.
The integration is described as supporting:
That matters because it covers both typical enterprise/security deployments and harsh environment/edge cabinet use cases.
The theme throughout the transcript is operational empowerment: give security operators just enough network visibility and control to address common problems fast—without requiring IT intervention for every incident.
In practical terms, this integration can deliver:
If you’re already deploying switches for a Genetec-based security system, the logic is simple: why not use switches that can participate in the operational workflow of the security platform itself?
Integration Datasheet
AMG570 & AMG510 Series Industrial and Commercial Switches & Accessories Guide
Administration & Configuration Guide
Deployment & Installation Guide
User Guide
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