No one likes to wait in line. No one likes to wait for help.
And business owners don't want to lose potential sales.
Using smart, affordable technology to provide faster assistance or eliminate wait lines can mean big money for all types of service businesses from banks to stores to movie theaters.
Imagine if you could use smart detectors to immediately inform your staff when guests or customers are waiting in a line, are staring at a shelf wondering about a product, or have entered a waiting room.
How do you compute the value of customer satisfaction, or dissatisfaction?
More about the behavior recognition technology...
Bosch behavior recognition technology now allows security cameras to notify you or your staff in seconds when specific behaviors are occurring within your establishment that look like an unhappy customer experience is underway.
By using a simple interface, "hot zones" can be created to alert your team to specific customer behaviors that require immediate attention by your team.
In the examples below, Bosch shows us how you can use a behavior detection to alert supermarket staff that a line has grown a cart or two too long or count shoppers for use by your marketing department.
Bosch video detection technology can also be used to detect objects that are blocking walkways or emergency exits. Blocked access can mean inconvenince for customers as well as expensive safety violation penalties for blocking emergency exits. Likewise, vehicles blocking loading zones or fire lanes can mean inconvenience for customers and big problems for your business. Learn more about these detection solutions in these short videos:
Read about Bosch Essential Video Analytics
Read about Bosch Intelligent Video Analytics
What's the difference between Essential and Intelligent Video Analytics? Check out this infographic:
Bosch uses a camera as a detector. Inside of the camera, rules determine when an alert is sent to your staff. Check out this short video that explains how it works:
Our team is local to you and provides free, expert advice, designing the perfect solution for your business.
Contact our team to learn more about using technology to provide a better experience for your customers.