Security Solutions - Midches.com

Bosch to Keenfinity Email Address Changes

Written by Matt Golueke | Jun 26, 2025 3:10:14 PM

 

 

As part of the transition from Bosch to Keenfinity, email addresses for their service and support teams have changed. While the Chesapeake and Midlantic Marketing email addresses have not changed, please use the following email addresses moving forward. 

 

Chesapeake and Midlantic Marketing Addresses

 

Bosch to Keenfinity Addresses

Service and Support Team

New Email Address

Pre-Sales

Presales.support@keenfinity-group.com

Credit Returns

Customerservice.inquiries.nam@keenfinity-group.com

Repairs / Spare Parts

Repairservice.nam@keenfinity-group.com

Accounts Receivable

AR.Americas@keenfinity-group.com

Request Status

Customerservice.inquiries.nam@keenfinity-group.com

Technical Support

Technicalsupport.nam@keenfinity-group.com

Access / Intrusion / Video Systems Orders

Customerservice.nam@keenfinity-group.com

Account Maintenance

Accountsetup.nam@keenfinity-group.com

Training

Training@keenfinity-group.com

Individual Bosch associate email is also changing to firstname.lastname@keenfinity-group.com 

 

As always, we're here to help cut through the confusion ... support@midches.com