---
title: "Support: Who to Contact"
description: In order to best support you, we've gathered some key support points of contact and valuable links for our largest manufacturers...
---

[Security Solutions - Midches.com ](https://blog.midches.com/blog)

# [Support: Who to Contact](https://blog.midches.com/blog/support-contact)

 Written by [Matt Golueke](https://blog.midches.com/blog/author/matt-golueke) | Feb 15, 2017 2:00:00 PM

Without proper support, a project can "go sideways" quickly.

**Support is critical at all stages of a security or communication project. Partnership ensures an ongoing, supportive environment from system design to installation to system usage.**

In order to best support you, we've gathered some key support points of contact and valuable links for our largest manufacturers:

 

****

**Bosch**

- System Design and Sales Support 
    - [MD, DC, VA, DE, PA, So. NJ](http://midches.com/about/contact-us/)
    - [All other regions](http://us.boschsecurity.com/en/04_customer_service_2/customer_care_1/customer_care)
- Technical Support 
    - [Web portal ](https://www2.boschsecurity.us/en/contact)
    - 1-800-289-0096
    - [technical.support@us.bosch.com](mailto:technical.support@us.bosch.com)
    - [chat with technical support](https://lpcdn.lpsnmedia.net/le_unified_window/8.8.0.0-release_2487/index.html?lpUnifiedWindowConfig=%7B%22accountId%22%3A%2227116976%22%2C%22env%22%3A%22prod%22%2C%22external%22%3Atrue%2C%22secureStorageType%22%3A%22indexedDB%22%2C%22engConf%22%3A%7B%22async%22%3Afalse%2C%22scid%22%3A%224%22%2C%22cid%22%3A510042812%2C%22eid%22%3A1557187212%2C%22lang%22%3A%22en-US%22%2C%22svid%22%3A%229iPfw5gyQ36fxt-5E7ZZxQ%22%2C%22ssid%22%3A%22JnBRNGoaQ5aakou8lUouhA%22%2C%22lewid%22%3A1570362212%2C%22skill%22%3A%22techsupport-english%22%7D%7D)
- Technical Videos 
    - [Video Security](https://www.youtube.com/channel/UCcqnBu5cLayejyK8WTsfniQ)
    - [Intrusion Detection](https://www.youtube.com/channel/UC2DHsnshJPT0sB-unq7nr9g)
- Bosch Training Academy 
    - [Web portal](http://us.boschsecurity.com/en/04_customer_service_2/04_06_training_2/training)
    - [training@us.bosch.com](mailto:training@us.bosch.com)
- Bosch Warranty Repair 
    - 1-800-366-2283
    - [repair@us.bosch.com](mailto:repair@us.bosch.com)

 

****

**Commend**

- System Design and Sales Support 
    - [MD, DC, VA, DE, PA, So. NJ](http://midches.com/about/contact-us/)
    - [All other regions](https://www.commendusa.com/contact.html)
- Technical Support 
    - [Web portal](https://www.commendusa.com/company-usa/tech-support-desk.html)
    - 1-201-529-2425
- Commend USA Academy 
    - [Web portal](https://www.commendusa.com/company-usa/training-area.html)
    - [Training videos](https://www.commendusa.com/services/video-academy.html)

 

****

**Comnet**

- System Design and Sales Support 
    - [MD, DC, VA, DE, PA, So. NJ](http://midches.com/about/contact-us/)
    - [All other regions](http://www.comnet.net/howtobuy/north-america/)

- Technical Support 
    - [Web portal](http://www.comnet.net/services/technical-support.html)
    - 1 (888) 678-9427
    - [techsupport@comnet.net](mailto:techsupport@comnet.net)
- Comnet Training 
    - [Web portal](http://www.comnet.net/resources/product-training.html)
    - [ComnetTV](https://www.youtube.com/user/ComNetTV)

 

[View full post](https://blog.midches.com/blog/support-contact)

```json
{
  "@context" : "http://schema.org",
  "@type" : "BlogPosting",
  "author" : {
    "@type" : "Person",
    "name" : "Matt Golueke"
  },
  "dateModified" : "2017-02-15T14:30:26.157Z",
  "datePublished" : "2017-02-15T14:00:00Z",
  "headline" : "Support: Who to Contact",
  "image" : {
    "@type" : "ImageObject",
    "url" : "https://cdn2.hubspot.net/hubfs/359395/Support%20crosswords.jpeg"
  },
  "mainEntityOfPage" : "https://blog.midches.com/blog/support-contact",
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "height" : 60,
      "url" : "/hs/hsstatic/content_shared_assets/static-1.4092/img/default-amp-logo.png",
      "width" : 60
    },
    "name" : "Security Answers Blog"
  }
}
```