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PANEL DISCUSSION: Understanding the Lifecycle of Building and Maintaining a Resilient SOC

Written by Matt Golueke | Oct 24, 2023 4:47:12 PM

Integrating the various technologies in your security control room can be a challenge. In this recorded panel discussion, join Shawn Brady from Winsted Control Room Consoles, Rob Schlegel, PSP® from Vistacom Control Room Solutions, Pat Sweeney from Barco, and Ron Willis, CTS-D from AECOM where they will discuss "Understanding the Lifecycle of Building and Maintaining a Resilient SOC. A crucial part of that design-build process is engaging key partners at different stages of the lifecycle.

Key discussion points in this video:

  • 0:00 - Introduction
  • 2:05 - Consultants Perspective on Security Operations Center Design - Defining the Program's Mission Requirements
  • 5:36 - Partnering with Consultants for a Comprehensive Furniture Design: Micro vs Macro Environment
  • 7:59 - Furniture and Video Wall Considerations
  • 9:51 - Virtual Surface Concept
  • 10:38 - Video Cubes versus Flat Panel Displays: Lifespan, Power, and Heat Generation
  • 13:20 - Ergonomic Considerations for Operator Shift Lengths
  • 13:44 - When is it the Right Tie to Engage a Consultant for an Engineered Design versus a DIY Project
  • 16:01 - LED versus LCD Displays
  • 17:13 - Partnerships for Design Success
  • 18:30 - Transitioning from the Design Phase to the Installation Phase
  • 21:27 - Post-install Maintenance and Support with Certified Partners
  • 25:37 - Stakeholder Input from System Operators: An "Operator First" Perspective
  • 28:53 - Human Factor and Ergonomics: From Demonstration and Proof of Concept to Final Design

 

Contact us to begin designing your Operations Center >>

 

  • Ron Willis is a senior part of the Mission Critical team within AECOM TSG, based out of AECOM’s Arlington, VA office. Mr. Willis has over 30 years of comprehensive design and integration experience with a Focus on critical space environments, operations centers, within the Department of Defense and intelligence community facilities including SCIFs (Sensitive Compartmented Information Facilities), special operations, administration, and mission critical facilities along with the Energy Sector (transmission, distribution, and fusion centers). He demonstrates an extensive background in the audiovisual and collaboration industry, with a broad knowledge of operations center and support area design, with systems that have been deployed around the globe. He leads and supervises teams from client project visioning, programming, and early planning through all phases of design into construction documents and construction administration. 

 

  • Pat Sweeney  is the Federal Market Manager at BARCO. Mr. Sweeney has been in the control room business since 1993 specializing in the design, sale, and support of mission critical command and control technologies, including video walls and video management platforms. He is experienced in multiple markets including utilities, transportation, command and control, as well as federal. For the last 18 years, Pat’s focus has been working in the unique requirements of Federal command and control and collaboration spaces—both classified and unclassified—bringing expertise in channel management and contracting during the process. His responsibilities are both National and International for Barco control rooms towards US Federal. 

 

  • Shawn Brady is Winsted's Vice President of Product Development. He is a highly successful Control Room Design Engineering Consultant having completed over 200 successful projects in the mission critical industry. Shawn has a passion for design centric principles showing strong core values of innovative design, technical excellence, fiscal responsibility, customer success, and professional ethics. With a long history of industry experience ranging from Mitsubishi to BARCO and now at Winsted, his experience will be invaluable to an audience interested in implementing or improving their control room design and operations.

 

  • Rob Schlegel is the Director of National Control Room Sales at Vistacom. He is a certified ASIS International physical security professional (PSP) with over 10 years of experience in sales management, engineering design, and program management. He delivers complex integrated technology solutions within energy, critical infrastructure, transportation, healthcare and manufacturing environments.